Terms & Conditions

Last updated: 2 March 2026

1. Introduction

Welcome to Outstanding Dementia Care. By accessing or using our website at outstandingdementiacare.com, you agree to be bound by these Terms and Conditions. Please read them carefully before using our site. If you do not agree with any part of these terms, please do not use our website.

These terms are governed by the laws of England and Wales. Outstanding Dementia Care is operated by Kerry Goodearl.

2. About Our Service

Outstanding Dementia Care is a free resource centre providing educational content, blog articles, downloadable ebooks, support group directories, and tools for dementia carers. Our content is created by Kerry Goodearl, who has 10 years of experience in dementia care and is completing a Masters in Dementia.

The information on this website is provided for general educational and informational purposes only. It is not intended to replace professional medical, nursing, or care advice. Always seek the guidance of a qualified healthcare professional for any medical or care-related concerns.

3. Medical Disclaimer

Important: The content on Outstanding Dementia Care is for informational and educational purposes only. It does not constitute medical advice, diagnosis, or treatment. The information provided should not be used as a substitute for professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare professional before making any decisions about care or treatment for a person living with dementia.

4. Intellectual Property

All content on this website, including but not limited to blog posts, ebooks, images, graphics, and the website design, is the intellectual property of Kerry Goodearl / Outstanding Dementia Care unless otherwise stated. All rights are reserved.

You may share our content for non-commercial purposes provided you give clear attribution to Outstanding Dementia Care and include a link back to the original content. You may not reproduce, distribute, or create derivative works from our content for commercial purposes without our express written permission.

5. Free Resources & Downloads

Our ebooks and downloadable resources are provided free of charge for personal and professional use in dementia care settings. You may share these resources with colleagues and within your organisation, provided they are not sold or used for commercial gain. The resources remain the intellectual property of Outstanding Dementia Care.

6. Third-Party Links & Products

Our website contains links to third-party websites and products, including The Listening Pod, Care Documentation Audit, Care Home Surveys, Dementia Pocket Expert, and Love Letter Tales. These are separate products with their own terms, conditions, and pricing. We are not responsible for the content, accuracy, or practices of any third-party websites.

We also link to external support organisations and resources. These links are provided for informational purposes only and do not constitute an endorsement of those organisations.

7. Advertising

This website is monetised through Google AdSense. Advertisements displayed on our site are served by Google and are not endorsements of the products or services advertised. We have no control over the specific advertisements displayed. If you have concerns about an advertisement, please use Google's ad reporting tools.

8. Voice Assistant (Dementia Pocket Expert)

Our AI-powered voice assistant is provided as an educational tool to help carers access information about dementia care. The responses generated by the voice assistant are for informational purposes only and should not be relied upon as professional medical or care advice. The assistant may occasionally provide inaccurate information, and users should always verify important information with qualified professionals.

9. Daily Good News

The Daily Good News feature generates AI-assisted content for use in care settings. The stories and information contained in generated editions are for entertainment and wellbeing purposes. While we strive for accuracy, we cannot guarantee the factual accuracy of all AI-generated content. Users should exercise their own judgement when sharing content with residents.

10. Limitation of Liability

To the fullest extent permitted by law, Outstanding Dementia Care and Kerry Goodearl shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from your use of this website or reliance on any information contained herein. We make no warranties, express or implied, about the completeness, accuracy, reliability, or suitability of the information on this website.

11. Newsletter

By subscribing to our newsletter, you consent to receiving periodic emails about new blog posts, resources, and updates from Outstanding Dementia Care. You may unsubscribe at any time by clicking the unsubscribe link in any email we send, or by contacting us directly. We will never share your email address with third parties for marketing purposes.

12. Changes to These Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated date. Your continued use of the website after any changes constitutes your acceptance of the new terms. We encourage you to review these terms periodically.

13. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Outstanding Dementia Care

Email: [email protected]

Website: outstandingdementiacare.com